Items that have been unopened and unused may be returned within 14 days. Please email us at: firstname.lastname@example.org to authorize a return. All returns must be authorized by one of our customer service representatives before shipping.
Orders above $70 are free of shipping costs
- Registered post within Singapore; $7.50
- Express courier within Singapore (1-2 days delivery); $15
- Express courier to Sentosa/Jurong (1-2 days delivery); $25
- Self- collection from Bukit Timah area: FREE
Please find here more information about delivery and self collection.
Shipping amounts are confirmed at checkout
Yes! You may choose faster shipping options at check out. All those last minute surprise parties are saved!
We are so excited you’ve decided to order some magic. We process orders as quickly as possible. We aim to send your order to the given address within 2 working days, after we have received your payment. An email will be sent to you once your order has been dispatched, including instructions on how to track your order.
Payment is accepted exclusively in Singapore dollars.
PayPal is a system, which serves as an intermediar at online payments. You can link you bank account or creditcard to PayPal, or you can deposit cash in your PayPal account. If you decide to use PayPal as payment method, you will be directed to the PayPal login page. Once you are logged in, you will be directed to the payment page. This screen includes a description of the ordered products and the transaction amount.
An other option is to pay by creditcard. We accept MasterCard, Visa and American Express. If you pay by creditcard, please select your relevant creditcard company and proceed to the payment.
The quantities available on our site correspond with the quantities that we have in stock. If you would like further information about when the product will be back in stock, send us an email at email@example.com
Once validated, you can change your order until it is paid for.
The items you put in your cart do not appear in our logistics until your order is paid for. We therefore cannot guarantee the availability of the items you have selected until your order is placed.
If your order is not as you expected (damaged, incorrect, items missing…) Please do not hesitate to send us an email at firstname.lastname@example.org so we can offer you a solution; exchange, reimbursement or replacement.
You can go to your local party store to inflate your balloons with helium or air. Or buy an helium tank at Spotlight. For smaller balloons use a balloon pomp to inflate with air.
Helium lasts up to 12 hours. Please note that helium is sensitive to temperature so avoid extreme heat. Our recommendation is to inflate the balloon very close to the start time of your event. Please be aware of sharp objects, your balloon will pop!
Air can last up to 2-3 days this also depends on the temperature and sharp objects. The clarity of the balloon can become foggy in change of temperature.
We love giveaways, especially when they support fellow small business owners and bloggers! While we can’t say yes to everyone please pitch your idea!